Access Codes

After entering in your account number, you will be asked for your access code. You are required to enter your access code each time you log in to your account.

The initial access code for your account is a randomly generated four digit number included in your new account packet that works with both Touch Tone Teller and MemberConnect. Effective July 1, 2011, new access codes are a minimum of 6 digits in length for increased security.

Secondary passwords are created online during the Multi-Factor Authentication setup.  It is generally not required for every log in. Click here for assistance with Secondary Passwords.

Forgot your access code? Here's how to get it reset.

For security reasons we do not reset access codes over the phone, but you have the following four options:

• You may come by any branch location and a new access code can be issued to you after verifying a valid ID.
• You may email a signed written request from the email address we have on file for your account to techsupport@atfcu.org. We will verify your signature and mail your new access code to the address we have on file for your account. (Please allow five working business days for delivery).
• You may fax a written request to 512-206-3553. We will verify your signature and mail your new access code to the address we have on file for your account. (Please allow five working business days for delivery).
• You may call accounting at 512-302-5555 ext. 7190. We will verify your information on the account and mail your new access code to the address we have on file for your account.

Want to change your access code? Here's how.

Changing your access code periodically is highly recommended for security reasons.

• To change your access code, login to MemberConnect Web.
• Select Change Access Code from the drop down menu under Settings at the top of the page.
• Your new access code may contain up to 10 numbers, letters (case sensitive) and some special symbols.
• Once you are done creating a new access code, please choose “Continue” to proceed in resetting your access code.